NewRock proudly announces the successful integration of its PABX system with FCS Gateway, enabling seamless support for comprehensive PMSI (Property Management System Interface) functionalities. This integration marks a significant milestone in delivering innovative solutions to the hospitality industry, providing support for key hotel management operations such as check-in, check-out, room status updates, and more.

 The integration between NewRock PABX and FCS Gateway supports the following functionalities:

    1.  Check-In
       - Activates room phone service.  
       - Displays guest name.  
       - Sets preferred language.  

    2. Information Update
       - Updates guest information such as Class of Service, name, and language in real time.  

    3. Room Change  
       - Seamlessly manages room changes by checking out the old room and checking in the new room.  


    4. Check-Out
       - Disables room phone service.  
       - Clears guest information and resets to default

    5. Class of Service (COS)
       - Configurable call access levels (e.g., internal, local, domestic, international).  

    6. Do Not Disturb (DND)
       - Enables or disables DND settings on room phones.  

    7. Message Waiting Light
       - Controls the message indicator light (on/off) for guest rooms.  

    8. Wake-Up Call
       - Allows guests to set or cancel wake-up call reminders.  

    9. CDR (Call Detail Records) Features
    1.  Outgoing Calls
       - Records extension, date, time, duration, and dialed number.  
    2.  Internal Calls
       - Logs details of internal room-to-room calls.  
    3. Incoming Calls
       - Captures details of received calls, including extension, date, time, and duration.  
    4. Minibar Charges 
       - Logs minibar usage with details like item code and quantity.  
    5. Room Status Updates
       - Receives room status changes (e.g., clean, dirty, inspected).