News
The hotel industry is experiencing a recovery after being hit by the 2020 COVID-19 epidemic. Report shows there are 6 major trends that hotel is embracing cutting-edge technology, artificial intelligence, biometrics/facial recognition, robotics, voice activation, wearable technology, virtual reality, driverless transportation and smart hotel design.
? 33% of consumers said robots being used for greeting and serving guests would enhance their experience. Only 22% would visit more often if hotels offered this service.
In the post-pandemic era, with rising labor costs, contactless delivery and increasing demand for intelligence, indoor distribution robots are becoming more and more widely used in various scenarios, New Rock hotel VoIP solutions help delivery robots to communicate with customers more quickly and intelligently.
Application scenario
With the hotel robot system cloud server connects with hotel OM devices, when customers ordered room service or food, the robot would make a phone call to the customer and play the pickup code by voice when delivering the goods to the customer's room.
Solution Value
1. At the same time support NAT traversal service for multi-site networking
2. Connect to hotel LAN and PSTN
3. Convenient deployment
4. Centralized operation and maintenance on New Rock UMS cloud
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