New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
PSTN A traditional 2-core telephone line from the operator to the subscriber side, or an N pair of 2-core telephone lines coming out of the xPon unit. Each pair of telephone lines corresponds to a number and is connected directly to the FXO port of the New Rock IP-PBX. ISDN(E1/T1) A dedicated 2M line from the operator to the user side, also called E1 line. 1 E1 line supports 30 concurrent calls and N telephone numbers. There is no E1 interface on the New Rock IP-PBX, the user needs to use the New Rock Digital Trunk Gateway MX100G-S to connect to the E1 line. SIP The New Rock IP-PBX can register upwards to the SIP platform through the Internet using this standard SIP extension. IMS The New Rock IP PBX can interwork with an IMS private line from the operator to the subscriber which includes two key components. 1) Network information of the IMS private line: including IP address, subnet mask, default gateway, DNS, etc. 2) Server information of the IMS private line: including IP address and port of the registered server, SBC address, domain name information, IMS account number, password corresponding to the IMS account, etc.