New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
What business system can New Rock IP PBX integrate with?
Enterprise unified communication is not only reflected in the integration of voice, video, data and business flow, but also in the integration of enterprise information system and voice system.
For example: controlling telephone system by computer, integrating enterprise ERP/CRM system with telephone system, etc.
New Rock OM IP-PBX provides free and open source API interface. Many third-party software partners have developed various enterprise application software accordingly, such as: call center, CRM system, OA office system, billing software, scheduling system, PMS, etc.
For enterprise users, they can also enjoy the high quality and customized services provided by New Rock and third-party software partners while having the efficiency of using hardware and software. For software developers, they do not need to spend money on hardware platform, they can directly dock to New Rock IP PBX products and keep expanding the user volume in the massive market to gain more profit.
Customer Value
1.Easy to use: New Rock API adopts XML/http standardized packaging, which makes development and docking very convenient 2.On-demand customization: More than 200 third-party software partners provide customized applications, which enterprises can choose on-demand