New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
How does VoIP actually work? To understand how VoIP actually works, we'll look at what happens when a user makes or receives a call using a VoIP phone.
When a user makes a call using VoIP, their business phone number application or VoIP IP PBX takes the analog audio signal and converts it into a digital signal.
This digital voice data is then sent to the business phone service provider using the subscriber's Internet, and finally the message is routed to the subscriber's customer's phone.
This process happens almost immediately, which is why VoIP sound quality is sometimes even better than that of a regular phone call.