New Rock is a digital solution provider of intelligent VoIP communication and cloud services, with products such as VoIP gateway, IP phone, IP-PBX, call recording solution, audio and video conferencing system, etc.
Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.
(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.
Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!
New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.
The New Rock OM series IP PBX is equipped with all the basic features users need, including call routing, unlimited domestic voice calls, unlimited business SMS, voicemail to email/text, number porting, caller ID, call forwarding, custom greetings, auto assistant, music on hold, online VoIP faxing, phone extensions for team members and more.
Also in 2020, New Rock launched NewLync, an easy-to-use unified communications software supporting Android/iPhone (iOS)/Windows/Mac OS, combining collaboration, conferencing and telephony functions in one.
For business customers, OM IP PBX enable users to convert their existing PBX (Private Branch Exchange) system to a cloud telephony system using SIP (Session Initiation Protocol) trunking. This means that users can easily transfer calls to different departments and employees using their existing systems and LANs.
The New Rock OM IP PBX is also equipped with features for enterprise communications. For example, users can connect their VoIP phone system with recording management software, NAT Traversal service for multi-branch networking, or connect to CRM or hotel PMS to help create a unified communications system.
In addition, the New Rock global support team is very helpful and makes it easy for users to get started.